Responsible Gaming

Gaming Should Be Entertainment

At Brookshire Staffords, we're committed to promoting responsible gaming. Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to recover losses or relieve stress, it may be time to seek support.

Remember: The house always has an edge. Play only with money you can afford to lose.

Age Verification

Online gambling in Australia is strictly for adults aged 18 years and older. By accessing our site and participating in any gaming activities, you confirm that you:

• Are at least 18 years of age
• Meet the legal age requirements in your jurisdiction
• Are not prohibited by law from gambling

We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Being secretive about the time or money spent gambling
• Neglecting Responsibilities: Missing work, family time, or personal commitments due to gambling
• Increasing Stakes: Needing to gamble with larger amounts to feel the same excitement
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Financial Problems: Borrowing money or accumulating debt to fund gambling
• Failed Attempts to Stop: Repeatedly trying and failing to cut back or quit
• Lying About Gambling: Deceiving family, friends, or health professionals about gambling habits
• Using Gambling to Escape: Gambling to relieve stress, anxiety, or depression

If you recognize any of these signs in yourself or someone you know, professional help is available.

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit in a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose before gaming is suspended
• Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic breaks or session end times
• Self-Exclusion: Voluntarily exclude yourself from our site for a period of time ranging from 24 hours to permanent
• Account Closure: Permanently close your account if you wish to stop gambling

These tools are available in your account settings. We encourage you to use them proactively.

Support Organizations & Resources

If you're struggling with gambling, professional support is available:

Australia

• Gambling Help Online — Free and confidential counseling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7 helpline)
• Gamblers Anonymous — Peer support groups across Australia
  www.gamblersanonymous.org.au

United Kingdom

• GamCare — Free counseling and support for problem gambling
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Evidence-based information and resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and treatment referrals
  www.ncpgambling.org
  Phone: 1-800-522-4700 (24/7 helpline)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal agency for health education
  www.bzga.de

Note: These organizations offer free, confidential, and impartial support. Contacting them does not affect your legal status or employment.

If You Need Help, Reach Out Today

Problem gambling is treatable, and recovery is possible. You don't have to face this alone.

If you or someone you know is struggling with gambling:

• Contact Gambling Help Online at 1800 858 858 (Australia)
• Visit one of the support organizations listed above
• Speak to a trusted family member, friend, or healthcare professional
• Use our self-exclusion tools immediately

Seeking help is a sign of strength, not weakness. Support is available 24/7, and all conversations are confidential.

Our Commitment

Brookshire Staffords is committed to maintaining the highest standards of responsible gaming. We comply with all applicable Australian gaming regulations and continuously review our practices to ensure player safety and wellbeing.

For more information about our responsible gaming policies, please contact our customer support team.